Open Business Systems Ltd. has been trading since 1989 and is an accredited Microsoft Certified Solution Provider. OBS provides professional advice on a wide range of computer and telecommunications services.
Our overall objective is to offer customers total one stop solutions looking after the integration and convergence of their computer and telecommunications systems.
We pride ourselves on our customer support and service with our exceptional response time we offer our customers a very personal service. Every solution is specially tailored to each customer's requirements.
Facilities Management
Facilities Management is an extension of the support services we offer. Unlike traditional maintenance agreements where a block of time is purchased and used when required, FM delivers an engineer on the same day every week, month or quarter.
This day is yours to use as you wish, not just to resolve support problems. Commonly we see clients use their time for the following:
Installing new hardware/software
Updating anti-virus packages
Full system documentation
Adhoc training
Loading software patches
Network health checks/ system optimisation
System development- profiles, policies etc
Involvement in strategic planning
Continuity is vital to get the best from your agreement. It is our policy to allocate the same analyst every month to get to the heart of the system and fully understand organizational and dynamics and user requirements
Flexibility is also paramount to success. If the wish list on a particular day is lighter or heavier than normal, days can be moved around to fit with individual requirements.
Tailor your IT support needs to suit your demands, contact Open Business Systems for more information.
