A new patch is released for a commonly used piece of software. The patch needs deploying to all the user machines on the network.
The issues
To deploy the patch, the network manager, or members of the IT team, need to:
Identify the machines that use the software that need to be patched.
Get in front of each machine that requires the patch when the end user is not using the machine.
Or Connect to each machine individually using VNC.
(This requires a VNC client to be installed on each machine and knowledge of each machines IP address)
Download the patch on each machine.
Install the patch on each machine.
Reboot each machine.
In order to do the patch install, members of the IT team must either get to work early or stay after hours so as not to disturb the end users and then perform the install manually on each individual machine.
The ideal solution
Ideally, the machines that require the patch update should be identified and then a time set for the download,
install and reboot to happen out of office hours without the need for the physical presence of an IT engineer.
Kaseya handles the solution to this problem in four stages:
The Software and Hardware Audit module of Kaseya will immediately identify what machines are using the software that requires patching.
The Fast Patch Deployment module of Kaseya allows the network manager to set all the required instructions for the new patch to be deployed. That means the relevant machines will download and install the patch and then reboot themselves automatically. The time for this task to happen can be set to be out of hours and staggered to conserve bandwidth as required.
The Network and Event Monitoring module of Kaseya will report on the status of the patch deployment at every stage required and reports can be generated to highlight any problems.
Finally, the Remote Control module of Kaseya can be used to attend to any machines experiencing specific problems with the patch deployment.
The Software and Hardware Audit module of Kaseya will immediately identify what machines are using the software that requires patching.
The Fast Patch Deployment module of Kaseya allows the network manager to set all the required instructions for the new patch to be deployed. That means the relevant machines will download and install the patch and then reboot themselves automatically. The time for this task to happen can be set to be out of hours and staggered to conserve bandwidth as required.
The Network and Event Monitoring module of Kaseya will report on the status of the patch deployment at every stage required and reports can be generated to highlight any problems. 
Finally, the Remote Control module of Kaseya can be used to attend to any machines experiencing specific problems with the patch deployment.
